Notice de confidentialité
Who we are
SchoolRide Brussels SRL (enterprise number and registered address to be confirmed on incorporation) is the data controller for personal data processed to operate the platform. A Data Protection Officer contact will be published here.
What we process and why
Parent identity and contact details (account, billing, notifications); children's identity, school, seat requirements and — stored separately with restricted access — medical, accessibility and safeguarding information (to carry the child safely); addresses and pickup points (routing); journey, boarding and handover records (safety and dispute resolution); payment records (Stripe is our processor). Lawful bases: contract, legal obligation, and explicit consent for children's and health data.
Retention
Live GPS position is deleted automatically after a short configurable period (default 7 days). Operational journey detail is retained for a configurable period (default ~13 months) then minimised. Invoicing records are kept for the period Belgian law requires — to be confirmed with our accountant.
Your rights
Access, rectification, erasure, restriction, portability and objection. Use the data-request tools in your account or contact us. You may lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).
No advertising, no profiling of children
We do not sell personal data and we never use children's data for advertising or automated decision-making.